Procurement Services
About
The procurement services unit is established to support the educational and research missions of the University. It is staffed by procurement staff who have the requisite knowledge, skills and training to assist University personnel in the acquisition of required goods and services. This expertise ensures that procurement decisions will be made in the best interest of the University and in compliance with its policies.
Customer service is our first priority. As a service department, our goal is to develop and maintain an excellent working relationship with our stakeholders and strive to ensure that all procurement transactions are conducted in a legal, ethical, and professional manner while abiding by The American University in Cairo's (AUC) policies and procedures, which results in the most efficient, economical and responsible purchases. We offer all businesses an opportunity to compete on an equal basis.
The mission of the unit is to provide optimum-quality services by aligning resources to define and satisfy the diverse needs of AUC students, faculty, and staff, from goods, services and projects, in accordance with the University’s mission and its highest standards of ethics and integrity.
Values
- Promote fair, transparent and competitive trade practices
- Cultivate good working relationships with AUC community
- Constantly, updating our policy, to become more customer-centric, while maintaining best practice
To fulfill its mission, the Procurement Services seeks to attain the following goals:
- Procure all equipment, supplies and services consistent with the quality, quantity and delivery requirements of the requesting university departments
- Obtain the maximum value for each dollar expended, utilizing open competition and impartial evaluation of alternate products
- Assist faculty and staff by providing product information, locating sources of supply, and explaining procurement options. Saving time and energies of faculty and staff, they will work more effectively and have more time to do what they are best skilled, trained and educated to do, thereby increasing creativity and productivity
- Promote good working relationships with all faculty, staff and students seeking procurement assistance, through an understanding of their purpose and objectives
- Foster fair, ethical and legal trade practices that develop a strong vendor community and promote public trust in AUC
- Develop and implement operational procedures that provide the highest level of service, while adhering to the governmental regulations, laws, rules, policies and procedures
- Provide seminars and training sessions -whenever required- on the procurement process, visit departments and seek to improve interdepartmental communication at all times
- Promote AUC mission as stated in the university mission statement, by emphasizing the need for continuous sound business practices regarding procurement management and administration
For further inquiries, send an email to [email protected].
We are governed by our values: integrity, innovation, quality, commitment and teamwork.