Business Support Services

Mission

The Business Support Office is shaped by The American University in Cairo's (AUC) commitment to fulfill its obligations and responsibilities towards its students, faculty and staff members and various academic departments to advance learning through supporting the teaching and research process.

Responsibilities

To inform all re-located faculty and international students of governmental regulations related to student visas, work permits, and residency in Egypt and process their issuing and renewals.

Services

Travel Services

The Travel Office was established to help faculty, staff members, administrators and students with their travel plans. It handles business and personal trips, in Egypt or abroad, through our corporate deals with excellent hotels and monitors policies set by the administration for these types of travel. The office also arranges meet-and-assist services through customs and immigration arranged at the airport per the guidelines governing such services' provisions. (Services are available upon request for non-Egyptians only).

For more information about travel services, click here.

Work Permit and Visa Residency

The Business Support Office assists relocated, continuing faculty members, administrators and non-Egyptian staff members in issuing work permits and residence visas. It also helps newly relocated faculty members arriving in Cairo with their families with any questions and responding to their inquiries. In addition, the unit provides yearly information updates to the AUC Faculty Handbook.

For more information on Egypt's work permit and residency process, click here.

International Student Services

The Business Support Office handles all services related to registration and student visa procedures for all new international (non-Egyptian) students.

Upon arrival in Egypt, international students of certain nationalities must register their arrival within 48 hours of entry to avoid late fees by submitting their original passports to the Business Support Office.

For more information about visa matters, click here.

Mail Services

Mail services require a thorough knowledge of postal service regulations, rates, services, and operations. Hence, mail operations are executed through highly trained staff and a timed plan to meet the needs of AUC customers.  

For more information about our mail services, click here.

Printing and Copying Services

The general purpose of the printing and copying services unit is to provide quality, timely, and efficient printing and copying services to the AUC community to best support its academic programs and administrative services.

For more information about printing and copying services, click here.