Information Security

Important Announcements

For all announcements, click here.

Information Security Awareness

Delivering awareness to The American University in Cairo (AUC) community focusing on faculty, staff, and students to keep them aware of new attacks, personal defense techniques, and how to protect AUC from the growing cyber offenses.

Business Continuity Program

Leading the plan formulation to ultimately protect AUC assets and keep AUC business running with minimal acceptable interruptions.

Digital Forensics and Investigations

Handling investigations related to digital-related incidents. If you want to report an incident, kindly open a ticket by sending an email to IT support or information security.

Continuous Monitoring and Incident Response

Monitoring threats and attacks on AUC continuously, responding to alerts and incidents.

Vulnerability and Patch Management

Managing vulnerability and patch management activities to ensure the optimum and acceptable level of protection on assets.

Risk Assessment and Consulting

Providing consultation and assessment to assess AUC assets and solutions in order to provide the best security controls and deliver a clear security state to stakeholders.

Security Controls Management

Leading information security controls management, tuning, and configuring controls to achieve collectively the optimum results.

BigFix

HCL® BigFix is a suite of products that provides a fast and intuitive solution for security management and allows AUC to collect security reports from managed computers. The collected data does not include any direct personal identifiers (email, calendar events, contacts, personal files) from your laptop or desktop computer. You can find detailed information about retrieved data on the BigFix retrieved properties list.

At AUC, BigFix is not used for the remote-control option, but instead, AUC uses:

• VNC for Classrooms and Labs support
• Zoom for office support

Important Note: AUC IT Procedure for Remote Access prohibits using remote support software without user consent.

Cofense Phishing Emails' Reporter

Emails are the number one tool used by hackers in attacks, therefore reporting and verifying any suspicious email is crucial. Accordingly, we are glad to announce a new feature button on your AUC email and Microsoft Outlook to allow you to report suspicious emails to the information security team. This tool is called Cofense Reporter.