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AUC Device Management Project

The AUC Device Management Project is an institutional strategic direction aimed at managing and securing AUC-owned devices and their configurations, through a centralized system.
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  3. AUC Device Management Project

About the AUC Device Management (DMS) Project

The actions involved in the AUC Device Management project include joining AUC devices to a centralized Device Management Service (DMS), implementing user access controls, assigning unique device names, enabling security logs and settings, in addition to remotely pushing updates and patches.

The AUC Device Management project holds significant importance as it allows us to efficiently manage, govern, and secure our digital assets. By joining the DMS, we ensure adherence to essential security, management, and compliance standards and laws, thus strengthening the foundation for a secure and compliant computing environment.

Benefits of Joining AUC Devices to the Device Management System

Joining the DMS offers numerous benefits for both the institution and individual users. These include enhanced safeguarding of AUC assets against security threats, improved tracking and management of hardware and software resources, enhanced security configurations, and timely application of updates and security measures to address vulnerabilities.

Actions Involved in the AUC Device Management System Project

Joining the AUC Device Management System means taking technical actions to properly manage AUC assets. These actions include:

  • Users are not allowed to freely install or uninstall programs without permission.
  • When using AUC devices, users must use their AUC login information rather than any local or temporary accounts.
  • Each device is given a specific name that helps AUC identify and keep track of it.
  • AUC ensures that devices have their operational and security logs, configurations, and settings properly enabled.
  • Users are not allowed to uninstall or disable any security programs that are installed on the device.
  • AUC remotely delivers updates for both operational and security-related programs on the device.

AUC Device Management System Project Phases

The project will be divided into three main phases to ensure a systematic and efficient process of joining devices to the DMS.

This section will be regularly updated to keep everyone informed about the progress and any necessary actions to be taken.

Phases

Phase 1

Adding Windows devices of the AUC New Cairo campus.

Phase 2

Adding Mac and Linux devices of the AUC New Cairo campus and Windows devices of the AUC Tahrir Square campus.

Phase 3

Adding Mac devices of the AUC Tahrir Square campus and mobile devices of both campuses.

Joining the DMS Process

To ensure a seamless transition, clear communication, and personalized support, users can expect soon an email from our AUC DMS Implementation team holding instructions and guidance, as well as a request to schedule a suitable time slot for the DMS joining process.

Have a Question?

If you have any questions, suggestions or concerns related to the AUC Device Management System project, feel free to submit them through our online feedback form. 

You can also visit our FAQs page for the most common questions you may have about this new project. Additionally, the IT support team will be available for help. If you encounter any issues, open an online ticket. They will be available to assist you and address any concerns you may have.