Before joining The American University in Cairo (AUC), Galal H. Galal-Edeen served as a professor of information systems engineering at the Faculty of Computers and Artificial Intelligence, Cairo University. He has also served as visiting professor at the UCL Interaction Centre, University of London, and as visiting professor at the AUC and Nile University. He carried out the role of Cairo University chair of innovation and the founder of the Cairo University Innovation Support Office. He has over 20 years of experience teaching in UK universities, where he gained an MSc in systems analysis and design at City University; a PhD in information systems engineering at Brunel University; a BA in architecture at the University of Greenwich; an MSc in spatial design: architecture and cities. Galal Eldeen is a certified usability analyst, internationally certified trainer, and human resources development consultant. He has been providing consultancy support for national and international clients in the fields of usability evaluation, information systems architecting, software engineering and management, as well as the management of technological innovation. His research spans the areas of information systems engineering methodology, systems architecting, software engineering, healthcare systems design, usability and human-computer interaction. He is a full professional member of the British Computer Society, where he serves on the steering committee of the Enterprise Architecture Specialist Group and the American Computing Machinery. He also serves on the EAB of a number of international journals.