Frequently Asked Questions

What measures is AUC taking to ensure that the classrooms are safe?

AUC is following CDC guidelines for cleaning, disinfecting and ventilation.

Since some members of the community may be granted medical exemptions, this means that there may be some unvaccinated students in my classes. What precautions will be in place to ensure our safety?

The University is maintaining safety protocols in all classrooms including proper ventilation and routine disinfection. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

Do students and faculty have a choice whether to wear a face mask or a face shield inside classrooms? 

Masks are optional inside classrooms. Anyone may choose to wear a mask and/or face shield. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

What are the procedures in case a COVID-19 case is identified in a class?

Reported Case in Classroom:

• A case with symptoms of COVID-19 is reported in a classroom.
• The Office of Medical Services completes the medical investigation and verifies the case’s contacts. The Office of Medical Services sends emails to the Office of the Dean of Students, Office of Integrated Services if needed and Office of Residential Life if the case is a dorm resident. 
• The case gets an antigen test, is instructed to seek medical advice through the health insurance provider to start treatment, self-isolates, gets a PCR test at the Gate 1 testing station on the fourth day from the onset of symptoms and sends the medical reports to [email protected].
• The Office of Medical Services verifies the case through medical reports, blood tests, CT scans and PCR tests (confirmed/probable case). 
• If the case turns out to be positive, the patient self-isolates for 5 days from the positive testand must have a negative PCR test result by the end of the 10th day before returning to campus.

Testing Classroom Contacts:

Classroom Testing
The mandatory testing of all classroom contacts has been stopped, and we will only require testing for those with symptoms. The medical services office will continue to manually trace contacts of positive cases of any faculty, staff or students based on the duration and proximity of their contacts. Testing of symptomatic contacts will continue.

Will mask-wearing regulations be relaxed for those who are fully vaccinated? 

Face masks are now optional. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

Will AUC pay for my testing if I am a contact?

If you develop symptoms, AUC will pay for the testing.

Are all members of the community still required to do the daily Health Self Check before coming to campus, even if they are vaccinated? 

As of Tuesday, September 27^th, the daily self-check is not required before coming to campus. Anyone who is experiencing symptoms is asked to complete the Health Self Check as a way of notifying the Clinic. The Medical Services team will then follow up directly with the individual.

What adjustments have been made to the AC systems on campus? 

The on-campus AC systems are currently being adjusted to have 40% fresh air flowing in. This percentage is in line with global standards. For more details, please check the AUC Campus Guide Fall 2022.

Do students and faculty have a choice whether to wear a face mask or a face shield inside classrooms? 

Masks are optional inside classrooms. Anyone may choose to wear a mask and/or face shield. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

Are staff and faculty members required to wear face masks inside offices?

Masks are optional in all AUC buildings. Anyone may choose to wear a mask. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

What are the precautions taken on the University Residences?

Contact tracing protocols are in place should someone test positive for COVID-19. Positive cases of COVID-19 are isolated in designated quarantine apartments for a period of five days. For more details, please check the AUC Campus Guide Fall 2022.

What should a student residing in the dorms do if they exhibit symptoms?

They should report their case to the Office of Medical Services. For more details, please check the AUC Campus Guide Fall 2022.

What safety measures is AUC enforcing on the buses? 

All AUC community members are able to ride on the AUC buses.

Are AUC community members who are medically exempt from vaccination or under 18 years old allowed to ride the buses?

All AUC community members are able to ride on the AUC buses.

How will the AUC Library operate now that the whole community has returned to campus?

The library has resumed normal operating hours. For more details, please check the AUC Campus Guide Fall 2022.

In the case of contact tracing, who covers the cost of antigen testing if a case is found on campus?

AUC covers the costs.

Will all vendors and service providers on campus including bus drivers, food outlet workers, cleaning personnel, daycare staff and others be required to be vaccinated?

The University has worked with our vendors, suppliers, and the CIB staff to ensure that individuals who regularly work on our campus are vaccinated as well. 

Will mask-wearing regulations be relaxed for those who are fully vaccinated? 

Masks are optional across AUC’s campuses. Anyone may choose to wear a mask. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.

Is AUC Pay (prepaid electronic payment system) available for use on campus?

Yes, AUC Pay, formerly AUC Coin, is available for use on campus. For more information on how to download, where to use it on campus, how to top-it up and more, visit the AUC Pay portal here.

Are there face masks available on campus?

If you are in need of a face mask, please pass by the clinic.

Masks are optional across AUC’s campuses. Anyone may choose to wear a mask. Those who are at higher risk or are immunocompromised are encouraged to wear a face mask.